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Support Center

Frequently asked questions

Carrier Unlocking Polices

Carrier
Network
Pre-Paid
Post-Paid
RTR At Tec Shun
Available Plans At Tec Shun
Policy Link
Mobile X
Verizon
Yes
No
Yes
Yes
https://mymobilex.com/faqs/how-to-unlock-your-verizon-phone/
Tello Mobile
T-Mobile
Yes
No
No
No
Optimum Mobile
T-Mobile
No
No
No
No
https://support.optimummobile.com/hc/en-us/articles/360042187793-How-do-I-unlock-my-Optimum-Mobile-device
Helium Mobile
T-Mobile
No
No
No
No
Red Pocket Mobile
AT&T | T-Mobile | Verizon
No
No
Yes
No
https://help.redpocket.com/unlocking-my-red-pocket-mobile-device
Freedom Pop
AT&T | T-Mobile
No
No
No
No
https://help.freedompop.com/unlocking-my-freedompop-phone
Trump Mobile
T-Mobile
No
No
No
No
https://enroll.trumpmobile.com/how-do-i-unlock-my-phone
US Mobile
AT&T | T-Mobile | Verizon
No
No
Yes
No
https://www.usmobile.com/unlock?srsltid=AfmBOopOK1NqZ1UCso3omhgECp5A3AAA-FBgWW2BQXwyOYqygQ9DNoCW
Spectrum Mobile
Verizon
No
No
Yes
Yes
https://www.spectrum.net/en/support/mobile/unlock-your-phone-for-spectrum-mobile
Xfinity Mobile
Verizon
No
No
No
No
https://www.xfinity.com/support/articles/eligible-to-unlock-phone
Mint Mobile
T-Mobile
No
No
No
No
https://www.mintmobile.com/mint-mobile-device-unlock-policy/
Google FI
T-Mobile
No
No
No
No
Consumer Cellular
AT&T
No
No
No
No
https://www.consumercellular.com/help/phones-and-services/common-issues-and-fixes/can-consumer-cellular-unlock-my-device?srsltid=AfmBOorGytPoSTkuwEHS82mLk5n2K8y1aOzoJD0kfkwjO64y5xyjknvy
AirTalk Wireless
AT&T | T-Mobile
No
No
No
No
https://airtalkwireless.com/terms-conditions
Tracfone
Verizon
No
No
Yes
No
https://www.tfwunlockpolicy.com/wps/portal/home/!ut/p/z1/dYzBDoIwEES_pld2CUbAW0m80BgPxoh7MYWUQsC2KUXj39vEK87tTd4MEDRARr5GLcNojZwj32n_EOWxSEtMxTk_7ZBfuagqUSNiDjcgoKjgn3CEizJQA-nZtr9Hbtqs0EBe9corn6w-1kMIbjkwZLiszlkfkuBl11ujks4-GW4NB7sEaLZ8cJN5f7JZfwFfcs47/dz/d5/L2dBISEvZ0FBIS9nQSEh/
Net 10 Wireless
(P) Verizon | T-Mobile | AT&T
No
No
Yes
No
https://www.tfwunlockpolicy.com/wps/portal/home/!ut/p/z1/dYzBDoIwEES_pld2CUbAW0m80BgPxoh7MYWUQsC2KUXj39vEK87tTd4MEDRARr5GLcNojZwj32n_EOWxSEtMxTk_7ZBfuagqUSNiDjcgoKjgn3CEizJQA-nZtr9Hbtqs0EBe9corn6w-1kMIbjkwZLiszlkfkuBl11ujks4-GW4NB7sEaLZ8cJN5f7JZfwFfcs47/dz/d5/L2dBISEvZ0FBIS9nQSEh/
Straight Talk
Verizon
No
No
Yes
No
https://www.tfwunlockpolicy.com/wps/portal/home/!ut/p/z1/dYzBDoIwEES_pld2CUbAW0m80BgPxoh7MYWUQsC2KUXj39vEK87tTd4MEDRARr5GLcNojZwj32n_EOWxSEtMxTk_7ZBfuagqUSNiDjcgoKjgn3CEizJQA-nZtr9Hbtqs0EBe9corn6w-1kMIbjkwZLiszlkfkuBl11ujks4-GW4NB7sEaLZ8cJN5f7JZfwFfcs47/dz/d5/L2dBISEvZ0FBIS9nQSEh/
Air Voice
AT&T
No
No
Yes
No
Lyca Mobile
T-Mobile
No
No
Yes
Yes
H20 Wireless
AT&T
No
No
Yes
No
Gen Mobile
T-Mobile | AT&T | Native Network
No
No
Yes
Yes
https://www.genmobile.com/pages/how-to-unlock-your-phone
Cricket Wireless
AT&T
No
No
Yes
Yes
https://www.cricketwireless.com/legal-info/device-unlock-policy.html#:~:text=Cricket%20may%20unlock%20your%20device%20if%20you,Advocate%20*%20Visit%20your%20local%20Cricket%20Store
Simple Mobile
Verizon
No
No
Yes
Yes
https://www.tfwunlockpolicy.com/wps/portal/home
Ultra Mobile
T-Mobile
No
No
Yes
No
https://www.ultramobile.com/ultra-mobile-device-unlock-policy/
Total Wireless
Verizon
No
No
No
No
https://www.tfwunlockpolicy.com/wps/portal/home
Metro By T-Mobile
T-Mobile
No
No
Yes
No
https://www.metrobyt-mobile.com/terms-and-conditions/phone-unlock-policy
T-Mobile
T-Mobile
Yes
Yes
Yes
Yes
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
AT&T
AT&T
Yes
Yes
Yes
Yes
https://www.att.com/deviceunlock/
Verizon
Verizon
Yes
Yes
Yes
Yes
https://www.verizon.com/about/consumer-safety/device-unlocking-policy
Boost Mobile
AT&T | (R)T-Mobile
No
No
Yes
No
https://help.boostmobile.com/docs/unlocking-policy
US Cellular
T-Mobile
Yes
Yes
No
No
https://www.uscellular.com/legal/mobile-wireless-device-unlocking
(R) Roaming | (P) Primary
No
No
No
No

Find Your Carrier Unlocking Requirements & Policies Here. 

Carrier Policy

Code Request

Need a code to access secret menus and setting in your device. Contact us for a list of codes.

Device Unlocking 

Device unlocking
Tec Shun Devices 

Devices purchased from tec shun will be locked by Tec Shun.

Unlocking Requirements: 

Device must be paid off in full. 

Account must be in good standing. 

Note: If a payment is missed, your purchased device will be locked and only be available to emergency calls. 

Restored account to good standing, how to unlock device.

Recommended: Bring your device to a Tec Shun location or access point to have your device unlocked.

The unlock procedure requires your device to have cellular connection or be connected to Wi-Fi.

Alternative: If you're not able to bring in your device for unlock, call tec shun to speak to a representative for remote support. 

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